Know your Denver Rights and Responsibilities during a Move When deciding to hire any Denver moving company, it’s important to know your rights and responsibilities. This is critically accurate when it comes to an interstate move. The Federal Motor Carrier Safety Administration (FMCSA) has detailed a score of consumer protection regulations that are developed with your best interests in mind. Here at A-1 Freeman Moving Group, we want to guarantee that you are fully aware of all that that you should receive from a licensed moving company, and what are your basic responsibilities when hiring a mover. As per the FMCSA, the following information should be provided from your mover: An estimate in writing The “Ready to Move” brochure or link to the website Info on the mover’s arbitration program A written notice about access to the mover’s tariff The process that the mover has for handling claims A link to the FMCSAs “Your Rights and Responsibilities When You Move” booklet Your responsibilities include: Reading and understanding all moving documents that are provided to them by the mover. Being available at the time of pickup and delivery of your possessions, or having a representative available in their place. Notifying the mover as soon as possible when there is a change with the shipment (moving date, additional items, additional drop off point, etc) Paying the amount agreed upon and in the form agreed to with the mover. Filing claims for loss, damage or delays with the mover as soon as possible, if necessary. You can get a great deal more detailed information on all of your Rights and Responsibilities at the fmcsa.dot.gov website. No matter which mover you hire, be sure that you’re well informed.