Denver Moving Blog - Tips, Tricks, and Insider Info
July 31, 2017

A Quality Move from a Quality Denver Moving Company

The quality of a move is just as essential as the price affiliated with it, if not more. You don’t want to relinquish your items to the custody of Denver movers who aren’t tracking how effective their processes are. That’s a recipe for disaster and boosts the chance of your possessions being damaged throughout transit. Here at A-1 Freeman Moving Group, we’ve got a large focus on confirming we give our clients with the finest Denver moving experience they can conceivably have amid an already wild time.

customer service is critical in moving companies We carry out this as a result our Quality Assurance Program. A huge share of our QAP is our Inside Performance Management (iPM). The iPM is a web-based, post-move survey that we provide to every one of our clients so that we can keep track of how strongly we performed during our processes. It has questions that go over each step in the process beginning with the introductory sales call all the way till the final delivery. This allows us to receive feedback straight from the people whose opinion is the most important, our clients!

We track all of these stats in in turn to get a look at a sweeping picture of how we’re doing. If we notice that there’s a part that’s having some problems, we’ll be able to modify our technique and solve the problem for the next move. By constantly developing our methods, we’re able to stay on top of the food chain when it comes to supplying consistent, superior customer service time and time again.

moving tools tape dispenser So when it comes to long distance moves, local moves, or any other moving needs you have, be sure you’re partnering with a professional moving company that has a sound plan to maintain and increase the quality they deliver. A-1 Freeman Moving Group can help you with this, and you can get started with a completely free moving estimate.

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The Mickelson Family
The Mickelson Family
Best. Move. Ever!
Very pleased with the overall respect and care the men gave to my possessions. Even mailing me very quickly the only thing lost in transit. Would recommend to anyone needing a long distant move.
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